About ShipBob
ShipBob is the leading global omnifulfillment platform designed for businesses of all sizes, providing them access to best-in-class supply chain capabilities.
The ShipBob platform provides merchants with a single view of their business and customers across all of their sales channels to manage products, inventory, orders, and shipments, leveraging real-time analytics and reporting.
ShipBob enables merchants to optimize fulfillment operations in their own facilities with ShipBob WMS (ShipBob's proprietary warehouse management system), and/or outsource fulfillment to have their orders picked, packed, and shipped from any of ShipBob’s 50 fulfillment centers across the United States, Canada, Europe, and Australia.
By providing proprietary fulfillment software, comprehensive support, and dozens of tech and retail partnerships, ShipBob enables brands to build a scalable, affordable fulfillment strategy and fulfill orders with seamless omnichannel connectivity.
Founded in 2014 out of Chicago, ShipBob was launched through Y Combinator by co-founders Dhruv Saxena and Divey Gulati, two entrepreneurs who saw a need for more efficient shipping for ecommerce businesses.
The multiple different ways you can sell is the best thing about ShipBob. We can sell through retailers’ websites, sell on our own website, and do B2B. There are a lot of 3PLs where you can do B2C, but not B2B. That flexibility is insane. ShipBob is the one 3PL that is changing, growing, and innovating, being willing to learn and improve. It’s a pleasure to work with ShipBob.
Use cases
- Connect to more sales channels.
Use one platform for multichannel inventory and order management on channels like Amazon, Walmart, Facebook, Google, Etsy, eBay, and others. Seamlessly connect to retailers for EDI-automated wholesale and retail workflows, and print retailer-compliant packing slips. Supported retails include Ace Hardware, Chewy, Best Buy, Macy’s, Neiman Marcus, and more.
- Grow globally, fulfill locally.
Access a global network of fulfillment centers across the US, Canada, Europe, United Kingdom and Australia. Ship orders to more than 220 countries and territories using our global network of fulfillment centers. Deliver on elevated customer expectations with 2-day express shipping across 100% of the continental US.
- In-house fulfillment that scales with you.
Merchant Plus is ShipBob’s warehouse management software (WMS) solution for businesses of all sizes, from fast-growing DTC brands just starting to scale in-house operations to Fortune 1000 companies with multiple established warehouses. Supercharge in-house fulfillment operations with the same software used to manage inventory and fulfill orders for over 7,000 brands at ShipBob’s 40+ warehouses around the globe.
- Automate your operations.
Strategically split your inventory across fulfillment centers to reduce time in transit, and shipping costs. Delegate orders to specific fulfillment centers or leverage ShipBob’s proprietary logic to route orders. ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making. Access real-time updates from order status, inventory counts, cost breakdowns and more.
- 30+ direct integrations with leading ecommerce technology.
Leverage your order & inventory data across your existing tech stack by connecting to leading ecommerce technology with direct, fully managed integrations. Find apps for customer support, returns management, tracking, email marketing, carbon-offsetting, and more.
- Delight shoppers with unique touchpoints and memorable unboxing experiences.
ShipBob makes it easy for you to incorporate custom packaging and gift notes. ShipBob’s proprietary box algorithm uses product dimensions and your selected packaging preference to find the right custom package size to use for any order combo and keep costs consistent.